Monday, August 9, 2010
Post # 136 - Morningstar Farms Follow-Up - 4/3/2010
So while my review is glowing, I see room for improvement—making the texture more sausage-like would help.
Lastly, I would keep an eye on your pricing point. This was almost $4 for six tiny patties. Why must people always pay more to support their healthy lifestyles? Cut the price by a buck, and I’d probably buy your sausage often. I don’t eat a lot of sausage, but I might start.
Thanks again for the opportunity!
Subject: Morningstar Farms® Consumer Affairs 020851245A
Date: Wed, 7 Apr 2010 21:31:49 -0500
How thoughtful of you to take the time to let us know you enjoyed the taste of the Morningstar Farms® Veggie Maple Sausage Patties. We are very happy to We are always pleased to hear positive comments from our consumers. Thank you!
Everyone at our company devotes a great deal of effort to developing wholesome, appealing products, and it is good to know you think we have been successful.
We will also pass along your wife’s comments about the texture of the product. I cant promise you anything about having any changes, but we will definitely let our team know! :)
We will also pass along your comments about the final price of the products found in local stores. Please know, it is the grocer who sets the final price of our products. This price is typically based upon our wholesale price and the store's own operating costs. Because of this, prices may vary from store to store and also from state to state. You may be sure that we will continue to do all that is possible to manage the cost to produce our products so that we can provide them at an equitable price to our consumers.
In the meantime, I hope you and your wife continue to enjoy our Morningstar Farms products for years to come! In fact, we will be happy to send you both a coupon for your next time purchase. Allow about 7-10 business days to receive this.
Also, please feel free to visit our website, www.morningstarfarms.com from time to time for coupons.
We appreciate your interest in our company and products.
Consumer Affairs Department
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