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Showing posts with label typhoon. Show all posts
Showing posts with label typhoon. Show all posts

Tuesday, April 26, 2011

Post # 175 - Mountian Dew Typhoon Part II: Positive Spin 5/16/2010

I decided I was underwhelmed with Pepsi's reponse to my previous, negative letter so I wanted to try from a different angle.
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Dear Mountain Dew,


As a fourth year student in business school, all of my focus is on a career in marketing. I spend hours watching television commercials, leafing through print ads, and online, researching web ads. I love researching ads from the past. From the fifties, right up to those goofy nuns chugging Doctor Pepper back in the late 1970’s. With old ads, you have the advantage of history—to know what worked and what didn’t, and possibly why.

I’ve concluded that today’s advertising in the United States, has become far too watered down, politically correct, and too neutered. Aside from a company like Axe, who sells their product as a means to “get chicks”, everything else has become so vanilla, so dull.

When I saw your DEWmocracy promotion, I about fell out of my chair. I couldn’t believe my eyes--a big company who is actually willing to name their product after a typhoon. “Well”, I said, “that is something else”.

Mountain Dew Typhoon is bold. It’s brash. On some level, it’s insensitive, but that’s okay once in a while. I’m sure; initially there will be some backlash—probably from the Chinese government. However, as you and I both know, media attention, good or bad, equates to free publicity.

By stirring the pot, Pepsi creates attention. Attention leads to consumer interest, which leads to Coke dollars winding up in the Pepsi coffers. It starts with the foreign country-hating subset. It continues with the Weather Channel Slappies who DVR the storm season coverage. When someone raises too big of a stink, you throw $200,000 into a newly formed Pepsi Typhoon Relief Fund, and spin your product as “designed to create awareness”. More cheap publicity, more Coke dollars from human interest fans.

I’m going to be loosely basing my final dissertation on your product. Since we are required to “invent” a product for our case study, I’m creating a Tsunami Energy Drink. Same idea—let the consumers pick it from three choices. Market it heavily, weather the backlash, kick off the relief fund, and reap all of the profits along the way. When consumer interest dies down in 14-18 months, make it quietly go way, just in time for the next promotion.

I have a few more questions:

1) Was Typhoon the idea of one person, or does the whole Marketing Team share credit? I was just wondering if there’s a new whiz kid around there. It’s so different and far out compared to your past work.

2) Were other natural disasters considered? (volcano, tornado, monsoons, etc.)? Just wondering what the thought process was for name selection.

Any information that you can provide is greatly appreciated.

Thank You,

Stephan Mariendo
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No Response

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Sunday, May 23, 2010

Post # 112 - Mountain Dew Typhoon: Pepsi Names Its Flavors After Natural Disasters - 5/11/2010

Dear Pepsi,


I take great offense to one of the candidates in your latest DEWmocracy campaign. There are three flavors: White Out, Distortion, and the topic of this letter: Typhoon.

I’m sure you’re trying to have fun with the names, and it can be fun to pretend, when you sip, you’re in the middle of a fun, refreshing typhoon. A typhoon or tropical storm is a tropical cyclone that forms in the northwestern Pacific Ocean. That sounds really refreshing.

Well, it isn’t.

As Typhoon survivor, I need to stand up and say “Wait a second!” Watching people around you die isn’t my idea of refreshment.

In 1984, Typhoon Ike, in the Phillipines, killed over 1400 people and left almost 500,000 homeless. In 2010 dollars, it caused almost $2.1 billion in damage. The Swatow typhoon in China resulted in around 60,000 deaths in 1922. The Super Typhoon Nina in China which contributed to the Banqiao Dam failure, resulted in over 200,000 deaths in 1975. Tasty? I think not.

But I get it—those things didn’t happen “here”. They happened “over there”.

Seeing a spiraling vortex suck your neighbor’s cow, and your uncle’s VW Rabbit isn’t any kind of picnic. Losing your home isn’t something that should be trivialized by stamping the cause on the side of a beverage container.

Marketing people can be brilliant at times, and at other times, so short-sighted. Open your eyes Pepsi!

That is all.

Jerry
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From: noreply@pepsi.com

Subject: A Message from Consumer Relations 012330204A
Date: Wed, 12 May 2010 11:00:21 -0400

Dear Jerry,

Thank you for taking the time to email us at Pepsi about Mountain Dew Typhoon. We appreciate your comments and, I assure you, we attach a great deal of importance to the views of our consumers.

For that reason, we sincerely regret that the name of this product offended or upset you. That was certainly not our intention.

It's extremely important to us at Pepsi that our produts serve to enhance the positive image that's helped place our brands among the world's most popular consumer products. If we should miss the mark, we need to know about it, which is why I intend to pass along your comments to our ad team. I want them to be aware of your opinion as they discuss future offers.

Thanks again for taking the time to email us and for sharing your constructive comments.

Dennis Dowd
Consumer Relations Representative
012330204A
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My 5/12/2010 Response,

Dear Dennis,

It sounds like you are taking this seriously. What will happen if Typhoon wins the DEWmocracy election? Will they pull it? How will the Pepsi Spin Doctors handle it?

Do the right thing!

Jerry
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My response, dated 5/13/2010




Dennis,

If you and I can’t agree that naming a refreshing soft drink after a tragic natural disaster in a third world country is stupid, then we don’t have much left to discuss.

The Marketing Team, the folks to whom you’re presenting my feedback, are feeling high and mighty about their Typhoon idea. You may need to go over their heads. You may need to blaze a trail.

I’m a bottom-line guy. Let me know when you’ve succeeded.

Thanks again.

Jerry

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